You can check out our Help Center for Getting Started guides, User Guide and FAQs for self-service. If we haven't covered solution to the problem you are facing, you can send message in live chat or write us at cullai-support@dopeai.tech.

Attaching Logs In Support Request

If you are facing issue, attaching CullAi log will help us to debug your issue faster. To send the CullAi log for past 1 day you can follow these steps:

  • Open Terminal App on you Mac, from Applications -> Utilities -> Terminal
  • Paste this command in Terminal App and press Enter key: log show --predicate 'subsystem == "net.bookmyshoot.CullAi"' --last 1d
  • Select the output of command and Copy it using CMD + C
  • In your mail client paste the copied logs using CMD + V